According to data from last years performance and what the NHS expects from each pharmacy our target is a minimum of 100 WiCS per month per branch

Walk in Consultation Service (WiCS4) – Local Pilot

A relaunch of the popular Community Pharmacy Walk in Consultation Service (WICS) has been approved by HNYICB.

WICS4 will launch on the 22nd of December 2025 and run until 28 February 2026.

The aim of the service is to relieve pressure across General Practice and Emergency Departments by offering screening and advice in the community for minor conditions that could take up valuable practice time and/or signpost more serious conditions in a more clinically efficient manner. The WiCS service makes high quality appointments with a registered pharmacist available to patients across the Humber and North Yorkshire.

A paper consultation template has also been created and added to the platform which can be downloaded and printed for use.

Supporting documentation (Annex D and Service specification) have also been added to the PharmOutcomes platform to support you.

Key points to note:

• The WiCS service is based on the same principles as the traditional Pharmacy First minor ailment consultation service. The key difference between WiCS and Pharmacy First minor conditions service, is that a patient can access the local WiCS service through self-referral when accessing a pharmacy for advice.

• This service does NOT rely on a referral being raised by an external party.

• Each consultation MUST be delivered by a pharmacist.

Service period: 22nd December 2025 – 28 February 2026.

The service follows the format of the national Pharmacy First Minor Illness service, however the route into the local WICS service is via direct self-referral from the patient or via the community pharmacy team.

The following fees have been agreed for the service:

Consultation Fee

WiCS Consultation:

£17/consultation in line with the national Pharmacy First Minor Illness service 

WiCS Consultation which results in a MAS referral:

£12.90/consultation

WiCS Consultation which results in a referral into a Pharmacy First Clinical Pathway

£0.00 (payment will be via the relevant pathway)

Hyoscine Patches

If you have a prescription for Hyoscine Patches it needs to be an FP 10 (not EPS) and we need it to state the following:

Scopolamine (Hyoscine ) 1mg/72hours Transdermal Patch - Special Obtains/ Unlicensed Product

Qty: 

Dose:  

for us to be paid by NHSBSA

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